{"enableMapClustering": false, "isMyApplicationsEnabled": false, "domain": "netapp.com", "isThinProfile": false, "branding": {"enableTalentNetwork": 1, "candidateLogin": "https://career4.successfactors.com/career?career_company=netappinc&lang=en_US&company=netappinc&site=&loginFlowRequired=true", "homePageHeroBanner": {"image": "https://static.vscdn.net/images/careers/demo/netapp-sandbox/EF_NetApp_Diversity_HeroImage.jpg", "background": "", "title": "Join us, and we'll help you do your best work"}, "links": {"videos": ["https://www.youtube.com/embed/QtPFRYHdh0Y", "https://www.youtube.com/embed/_JxuU833FSs"], "rss": [{"url": "", "tags": ["all"]}]}, "showJobId": 1, "privacy": {"text": "Please confirm that you agree to the <a href='https://www.netapp.com/company/legal/privacy-policy/' target='_blank'>Data Privacy Policy</a>", "button": "Confirm", "title": "NetApp Privacy Policy"}, "navBar": {"bgColor": "#1E4A93", "image": "http://static.vscdn.net/images/careers/demo/netapp/Medium%20Res-na_logo_black_rgb.PNG", "link": "https://www.netapp.com/us/careers/index.aspx", "title": ""}, "customContent": {"positionSections": [{"body": "<center><h2 class='abt_class'>What You'll Love About NetApp</h2></center><br/><span style='font-size: 13px!important'>Our Culture: It's our culture and our people. If you ask anyone at NetApp why they work here, the answer is inevitably the same: it's the people.<br/><br/>Health Benefits: NetApp provides comprehensive medical, dental, wellness, and vision plans for you and your family.<br/><br/>Financial and Savings Programs: Whether it's flexible spending, stock purchases, or competitive retirement plans, we work with you to capitalize on total compensation now and into the future.<br/><br/>Work Life balance and more: To make sure of work-life balance, we offer paid and volunteer time off, educational assistance, legal services, and access to discounts and fitness centers.<br/><br/>Global Diversity, Inclusion, and Belonging: We fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds of all to cultivate a higher performing organization.<br/><br/>At NetApp, we take care of each other, our customers, our partners, and our communities simply because it's the right thing to do. Along the way, we've repeatedly transformed businesses and set industry standards. Now more game-changing developments are in the pipeline. Behind our breakthroughs is an open, collaborative culture that fuels fresh ideas. By sharing our viewpoints, challenging our thinking, and empowering our people, we create unique and novel approaches to solving problems.</span><br/><br/><br/><br/><center><h2 class='abt_class'>Equal Opportunity Employer</h2></center><br/><span style='font-size: 13px!important'>NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. See the EEO <a href='https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf' target='_blank'><u>poster</u></a>. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.</span><br/><br/>Reasonable Accommodation<br/><span style='font-size: 13px!important'>If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email <a href='mailto:accessibility@netapp.com'><u>accessibility@netapp.com</u></a>. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.</span><br/><br/>Data Privacy<br/><span style='font-size: 13px!important'>We care about your privacy and therefore ask that you read our <a href='https://www.netapp.com/us/media/netapp-applicant-privacy-policy.pdf' target='_blank'><u>Applicant Privacy Policy</u></a> before you submit any personal information to us.</span><br/><br/>Note to Agencies:<br/><span style='font-size: 13px!important'>We\u2019re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you\u2019re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.</span>", "title": ""}]}, "companyName": "NetApp", "postApplyText": "Thanks for your interest and consideration of opportunities here at NetApp as we\u2019re always looking for great people to expand our global teams. Like you, we are excited about the future of NetApp. Our team will evaluate your background against current and future openings and be in touch if there\u2019s a fit. Take care and be well. NetApp Global Talent Acquisition Team.", "perks": [{"icon": "fa-ambulance", "description": "Comprehensive medical, dental, wellness, & vision plans", "title": "Healthcare"}, {"icon": "fa-hand-holding-heart", "description": "Full Range of Life & Disability Insurance", "title": "Insurance & Income Protection"}, {"icon": "fa-chart-line", "description": "Flexible Spending, Stock Purchases, & Competitive Retirement Plans", "title": "Financial"}, {"icon": "fa-university", "description": "Volunteer Time Off, Educational Assistance, Legal Services, Discounts, & More", "title": "Work-Life Balance & More"}], "custom_style": {"font": "", "css": "h2.abt_class {font-size: 26px!important;}.apply-form .col-md-offset-2 {margin-left: 8% !important;margin-right: 8% !important;}.apply-item-instruction{width: 90% !important; text-align:justify !important;}.apply-item .ef-dropdown{width: 100%;}.form-control, .single-line {width: 100%;} .apply-form .action-row{width: 100%;}.apply-form .additional-question, .apply-form-etx .additional-question {padding-left: 0px !important;} .join-tn-link { font-size: 18px !important; font-weight: 300; float: right; position: relative; color: #000!important; } .refer .candidate-login-button { visibility: hidden !important; display:none !important; } a.candidate-login-button.pull-right {line-height: 0;font-size: 0;color: transparent;} a.candidate-login-button.pull-right:after {content: 'View Profile';font-size: 16px;color: #3ABA8E;} a.candidate-login-button {padding:15px !important;cursor:pointer} a.candidate-login-button:hover {color: #343c4c;}"}, "hideJobCart": true, "recaptcha_enabled": 0, "showCompanyLogo": true}, "chatbot": true, "isWillingToRelocate": false, "locationInsights": null, "pcsTextConfiguration": {}, "showWizard": false, "showVeteranEmployerSignUp": false, "mocTitle": null, "query": {"pid": "", "location": "", "seniority": [], "department": [], "query": "", "skill": []}, "showBusinessUnitInPositionSidebar": true, "location_used": "", "candidate": {"firstname": "", "lastname": "", "phone": "", "enc_id": 0, "onboardingCompleted": false, "isUserInPcsIjp": false, "filename": null, "location": "", "starred_positions": [], "fullname": "", "email": "", "resumeUrl": ""}, "location_user": "any", "isDomainVeteran": false, "facetNoTitlecase": null, "isUserAuthenticated": false, "isDomainETX": false, "veteranProgramDetails": [], "user": "", "signUpConfig": {}, "isUserETXCandidate": false, "count": 374, "iframeImplementation": null, "recommended_star_threshold": 3, "userTitles": [], "isCareerPlannerEnabled": false, "positions": [{"locale": "en_US", "locations": ["Bellevue, WA (BELLEVUE)"], "t_update": 1613169099, "job_description": "<p><strong>About NetApp</strong></p><p>We\u2019re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can\u2019t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it\u2019s in our DNA. We push limits and reward great ideas. What is your great idea?</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>NetApp have made a &lsquo;big bet&rsquo; on providing data management solutions through public cloud providers. Our growing Public Cloud Services team is looking to bring in a talented technical individual who is motivated to make a difference to our company&rsquo;s success.&nbsp;<br />This is a transformational role within NetApp that will drive our WW GTM, co-sell and GCP Marketplace with Google. This position will be responsible for all aspect of joint selling - partnering, GTM activities, sales enablement, pipeline management, sales opportunity reporting and sales management of NetApp and Google Partner Sellers. Not only will this position be responsible for the day-to-day sales leadership, but it will also provide feedback into our product orgs to shape our product vision.<br />Essential Functions:<br />The role of the GCP Market Place (Co-Sell) Partner Development Manager is to align the NetApp GTM strategy with Google&rsquo;s GCP GTM. This role is primarily responsible for building relationships with GCP stakeholders across the world and acts as the business development entry point to the Google sellers. &nbsp;This role will also help customers evaluate NetApp&rsquo;s data management offerings for their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction. &nbsp;Key responsibilities include:</p><ul><li>Develop and maintain a sales growth plan that includes mapping to the appropriate Google resources, prospect into Account Team and Specialist Team units to build relationships, manage sales opportunities for NetApp&rsquo;s data management offerings, create a sales pipeline and deliver a revenue forecast to NetApp Cloud Data Services leadership</li><li>Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; meets sales targets and operational standards.&nbsp;</li><li>Build and transform new markets and lead transformational shifts for our customers. Develop, communicate and provide high business impact solutions that enable digital transformation</li><li>Maintain and develop a positive Customer and Partner Experience (CPE), per the foundational goals and aspirations of Google</li><li>Clear communication, status, and leadership will be essential to succeed. As this is an emerging space, the ability to pivot quickly and try new ideas will also be required</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><ul><li>15+ years demonstrated sales leadership success, leading high-growth, emerging businesses a plus.&nbsp;&nbsp; &nbsp;</li><li>Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, and large dollar licensing and deal negotiation&nbsp;</li><li>Experience and expertise selling large cloud deals to senior business decision makers by aligning and reinforcing the value of the solution to the customer&rsquo;s overall business pain and/or strategic opportunities and decision criteria&nbsp;</li><li>Ability to solve customer problems with the GCP cloud platform, specifically solutions related to new internal LOB apps and external facing apps, migration to cloud, Hybrid cloud, datacenter infrastructure modernization, DevOps/DevTest along with knowledge of enterprise and competitive cloud solutions</li><li>Clear and demonstrated understanding of Cloud Services or SaaS sales and consumption processes</li><li>Success in previous roles selling through or with partners and joint GTM efforts</li><li>Clear and demonstrated understanding of the various capabilities of GCP Marketing and GTM Channels</li><li>Ability to work in a fluid environment and possess a creative mindset for new forms of storage consumption/pricing models</li><li>Proven ability to work collaboratively and be open to direct feedback</li><li>Develop and grow a sales opportunity pipeline and manage a collaborative sales campaign</li><li>Ability to define an operationalize a plan within an established company</li><li>Be able to articulate a business case for the established direction/investment in this space</li></ul></div></div></div><p><strong>Why NetApp?</strong></p><p>In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world\u2019s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.\u00a0<br>\u00a0<br>We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. \u00a0We provide comprehensive medical, dental, wellness, and vision plans for you and your family. \u00a0We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. \u00a0<br>\u00a0<br>If you run toward knowledge and problem-solving, join us.\u00a0</p>", "t_create": 1612573225, "id": 3509451, "ats_job_id": "66743", "name": "Hyperscaler MarketPlace Manager - Google", "display_job_id": "66743", "business_unit": "Sales", "medallionProgram": null, "hot": 1, "location": "Bellevue, WA (BELLEVUE)", "stars": 0, "department": "CVS - Americas - Cloud First (2286)", "type": "ATS"}, {"locale": "en_US", "locations": ["Home - United States National (HOMEUSN)", "Home - United States Premium (HOMEUSP)", "Sunnyvale Corporate Headqtrs (SUNNYVALE)"], "t_update": 1614180267, "job_description": "<p><strong>About NetApp</strong></p><p>We\u2019re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can\u2019t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it\u2019s in our DNA. We push limits and reward great ideas. What is your great idea?</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>NetApp have made a &lsquo;big bet&rsquo; on providing data management solutions through public cloud providers. Our growing Public Cloud Services team is looking to bring in a talented technical individual who is motivated to make a difference to our company&rsquo;s success.&nbsp;<br />This is a transformational role within NetApp that will drive our WW GTM, co-sell and AWS Marketplace with Amazon. This position will be responsible for all aspect of joint selling - partnering, GTM activities, sales enablement, pipeline management, sales opportunity reporting and sales management of NetApp and Amazon Partner Sellers. Not only will this position be responsible for the day-to-day sales leadership, but it will also provide feedback into our product orgs to shape our product vision.<br />Essential Functions:<br />The role of the AWS Market Place (Co-Sell) Partner Development Manager is to align the NetApp GTM strategy with Amazon&rsquo;s AWS GTM. This role is primarily responsible for building relationships with AWS stakeholders across the world and acts as the business development entry point to the Amazon sellers. &nbsp;This role will also help customers evaluate NetApp&rsquo;s data management offerings for their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction. &nbsp;Key responsibilities include:</p><ul><li>Develop and maintain a sales growth plan that includes mapping to the appropriate Amazon resources, prospect into Account Team and Specialist Team units to build relationships, manage sales opportunities for NetApp&rsquo;s data management offerings, create a sales pipeline and deliver a revenue forecast to NetApp Cloud Data Services leadership</li><li>Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; meets sales targets and operational standards.&nbsp;</li><li>Build and transform new markets and lead transformational shifts for our customers. Develop, communicate and provide high business impact solutions that enable digital transformation</li><li>Maintain and develop a positive Customer and Partner Experience (CPE), per the foundational goals and aspirations of Amazon</li><li>Clear communication, status, and leadership will be essential to succeed. As this is an emerging space, the ability to pivot quickly and try new ideas will also be required</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><ul><li>15+ years demonstrated sales leadership success, leading high-growth, emerging businesses a plus.</li><li>Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, and large dollar licensing and deal negotiation&nbsp;</li><li>Experience and expertise selling large cloud deals to senior business decision makers by aligning and reinforcing the value of the solution to the customer&rsquo;s overall business pain and/or strategic opportunities and decision criteria&nbsp;</li><li>Ability to solve customer problems with the AWS cloud platform, specifically solutions related to new internal LOB apps and external facing apps, migration to cloud, Hybrid cloud, datacenter infrastructure modernization, DevOps/DevTest along with knowledge of enterprise and competitive cloud solutions</li><li>Clear and demonstrated understanding of Cloud Services or SaaS sales and consumption processes</li><li>Success in previous roles selling through or with partners and joint GTM efforts</li><li>Clear and demonstrated understanding of the various capabilities of AWS Marketing and GTM Channels</li><li>Ability to work in a fluid environment and possess a creative mindset for new forms of storage consumption/pricing models</li><li>Proven ability to work collaboratively and be open to direct feedback</li><li>Develop and grow a sales opportunity pipeline and manage a collaborative sales campaign</li><li>Ability to define an operationalize a plan within an established company</li><li>Be able to articulate a business case for the established direction/investment in this space</li></ul></div></div></div><p><strong>Why NetApp?</strong></p><p>In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world\u2019s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.\u00a0<br>\u00a0<br>We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. \u00a0We provide comprehensive medical, dental, wellness, and vision plans for you and your family. \u00a0We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. \u00a0<br>\u00a0<br>If you run toward knowledge and problem-solving, join us.\u00a0</p>", "t_create": 1612574302, "id": 3509528, "ats_job_id": "66761", "name": "Hyperscaler MarketPlace Manager - Amazon", "display_job_id": "66761", "business_unit": "Sales", "medallionProgram": null, "hot": 1, "location": "Home - United States National (HOMEUSN)", "stars": 0, "department": "Cloud Alliances (2286)", "type": "ATS"}, {"locale": "en_US", "locations": ["Bellevue, WA (BELLEVUE)", "Home - United States National (HOMEUSN)", "Sunnyvale Corporate Headqtrs (SUNNYVALE)"], "t_update": 1614886331, "job_description": "<p><strong>About NetApp</strong></p><p>We\u2019re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can\u2019t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it\u2019s in our DNA. We push limits and reward great ideas. What is your great idea?</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>NetApp have made a &lsquo;big bet&rsquo; on providing data management solutions through public cloud providers. Our growing Public Cloud Services team is looking to bring in a talented technical individual who is motivated to make a difference to our company&rsquo;s success.&nbsp;<br />This is a transformational role within NetApp that will drive our WW GTM, co-sell and Azure Marketplace with Microsoft. This position will be responsible for all aspect of joint selling - partnering, GTM activities, sales enablement, pipeline management, sales opportunity reporting and sales management of NetApp and Microsoft Partner Sellers. Not only will this position be responsible for the day-to-day sales leadership, but it will also provide feedback into our product orgs to shape our product vision.<br />Essential Functions:<br />The role of the Azure Market Place (Co-Sell) Partner Development Manager is to align the NetApp GTM strategy with Microsoft&rsquo;s Azure GTM. This role is primarily responsible for building relationships with Azure stakeholders across the world and acts as the business development entry point to the Microsoft sellers. &nbsp;This role will also help customers evaluate NetApp&rsquo;s data management offerings for their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction. &nbsp;Key responsibilities include:</p><ul><li>Develop and maintain a sales growth plan that includes mapping to the appropriate Microsoft resources, prospect into Account Team and Specialist Team units to build relationships, manage sales opportunities for NetApp&rsquo;s data management offerings, create a sales pipeline and deliver a revenue forecast to NetApp Cloud Data Services leadership</li><li>Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; meets sales targets and operational standards.&nbsp;</li><li>Build and transform new markets and lead transformational shifts for our customers. Develop, communicate and provide high business impact solutions that enable digital transformation</li><li>Maintain and develop a positive Customer and Partner Experience (CPE), per the foundational goals and aspirations of Microsoft</li><li>Clear communication, status, and leadership will be essential to succeed. As this is an emerging space, the ability to pivot quickly and try new ideas will also be required</li></ul><p>include:</p><ul><li>Develop and maintain a sales growth plan that includes mapping to the appropriate Amazon resources, prospect into Account Team and Specialist Team units to build relationships, manage sales opportunities for NetApp&rsquo;s data management offerings, create a sales pipeline and deliver a revenue forecast to NetApp Cloud Data Services leadership</li><li>Disciplined in business-management; adaptable to a culture of accountability; build a strong and active business network; meets sales targets and operational standards.&nbsp;</li><li>Build and transform new markets and lead transformational shifts for our customers. Develop, communicate and provide high business impact solutions that enable digital transformation</li><li>Maintain and develop a positive Customer and Partner Experience (CPE), per the foundational goals and aspirations of Amazon</li><li>Clear communication, status, and leadership will be essential to succeed. As this is an emerging space, the ability to pivot quickly and try new ideas will also be required</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><ul><li>8+ years demonstrated sales leadership success, leading high-growth, emerging businesses a plus.</li><li>Effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, and large dollar licensing and deal negotiation&nbsp;</li><li>Experience and expertise selling large cloud deals to senior business decision makers by aligning and reinforcing the value of the solution to the customer&rsquo;s overall business pain and/or strategic opportunities and decision criteria&nbsp;</li><li>Ability to solve customer problems with the Azure cloud platform, specifically solutions related to new internal LOB apps and external facing apps, migration to cloud, Hybrid cloud, datacenter infrastructure modernization, DevOps/DevTest along with knowledge of enterprise and competitive cloud solutions</li><li>Clear and demonstrated understanding of Cloud Services or SaaS sales and consumption processes</li><li>Success in previous roles selling through or with partners and joint GTM efforts</li><li>Clear and demonstrated understanding of the various capabilities of Azure Marketing and GTM Channels</li><li>Ability to work in a fluid environment and possess a creative mindset for new forms of storage consumption/pricing models</li><li>Proven ability to work collaboratively and be open to direct feedback</li><li>Develop and grow a sales opportunity pipeline and manage a collaborative sales campaign</li><li>Ability to define an operationalize a plan within an established company</li><li>Be able to articulate a business case for the established direction/investment in this space</li></ul></div></div></div><p><strong>Why NetApp?</strong></p><p>In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world&rsquo;s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.&nbsp;<br />&nbsp;<br />We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. &nbsp;We provide comprehensive medical, dental, wellness, and vision plans for you and your family. &nbsp;We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. &nbsp;<br />&nbsp;<br />If you run toward knowledge and problem-solving, join us.</p><p>&nbsp;</p><p><span style=\"font-size:8.0px\"><strong>Colorado Residents Only: </strong>If the Company determines this role will be performed in Colorado, the starting salary for this position is&nbsp; 270,000. This role could be eligible for comprehensive benefits including: Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), Company bonus, Employee stock purchase plan, and restricted stocks (RSU&rsquo;s) *. Final compensation will be dependent on various factors such as location, qualifications, certifications, relevant work experience and other factors, consistent with applicable law.</span></p>", "t_create": 1612574690, "id": 3509535, "ats_job_id": "66762", "name": "Hyperscaler MarketPlace Manager - Microsoft", "display_job_id": "66762", "business_unit": "Sales", "medallionProgram": null, "hot": 1, "location": "Bellevue, WA (BELLEVUE)", "stars": 0, "department": "Cloud Alliances (2286)", "type": "ATS"}, {"locale": "en_US", "locations": ["Sydney, Australia Office (SYDNEY)", "Canberra, Australia Office (CANBERRA)", "Melbourne, Australia Office (MELBOURNE)"], "t_update": 1612401908, "job_description": "<p>Who is NetApp?</p><p>NetApp, Inc. is the Data Authority in a Hybrid Cloud World. We are a hybrid cloud data services company, headquartered in California and ranked in the Fortune 500 since 2012. NetApp offers hybrid cloud data services that simplify management of applications and data, across cloud and on-premise environments to accelerate digital transformation.<br />&nbsp;</p><p>What is our culture like?&nbsp;</p><p>If you ask anyone at NetApp why they work here, the answer is inevitably the same: it&rsquo;s the people. At NetApp, we place trust, integrity, teamwork, and caring at the heart of what we do. As such, we&rsquo;ve created a culture where people feel empowered to make a difference; where we&rsquo;re passionate about innovation and collaboration; and where we take care of each other, our customers, our partners, and our communities simply because it&rsquo;s the right thing to do.<br />&nbsp;<br />We are frequently placed in the Top 10 in Great Places to Work in Australia and New Zealand and we have recently been nominated as one of the Best Places to Work Globally on Glassdoor.&nbsp;<br />&nbsp;<br />What is our Diversity Commitment ?</p><p>We are an equal opportunity employer committed to create a diverse, inclusive and belonged workforce. We welcome all applications without regard to their age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.) . We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. &nbsp;</p><p>&nbsp;</p><p>Reasonable Accommodation</p><p>NetApp makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.<br />&nbsp;<br />If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What do we do ? </h2>&#13;</div><div><p style=\"margin-bottom:11px\"><span style=\"font-size:12px\"><span style=\"color:black\"><span lang=\"EN-US\">Reporting to the Managed Services Manager ANZ as the SME of all Network and Security matters. &nbsp;</span></span></span></p><ul><li><span style=\"font-size:12px\"><span style=\"color:black\"><span lang=\"EN-US\">Architecture and design of network solutions</span></span></span></li></ul><p style=\"margin-left:72px\"><span style=\"font-size:12px\"><span style=\"color:black\">Design (tactical, solution) and architect (strategic, roadmap) network solutions for managed services - green/brownfield</span></span></p><ul><li><span style=\"font-size:12px\"><span style=\"color:black\">Establish and maintain security practice</span>&nbsp;<span style=\"color:black\">throughout managed services (platforms) - horizontally across networks, hypervisors, operating systems and 3rd party (and NetApp) software</span></span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What are the deliverables? </h2>&#13;</div><div><p><span style=\"font-size:12px\">Network : </span></p><ul><li><span style=\"font-size:12px\">Develop strategic roadmap and standardisation of network architecture across MS accounts </span></li><li><span style=\"font-size:12px\">Provide network architecture governance throughout the implementation and transition phases of new solutions deployment </span></li><li><span style=\"font-size:12px\">Define, document and enforce network standards </span></li><li><span style=\"font-size:12px\">Provide pragmatic network architecture and design guidance that balance business benefit and risks </span></li><li><span style=\"font-size:12px\">Come up with tactical network design high and detailed level network solution design for new and existing </span></li><li><span style=\"font-size:12px\">Managed Services accounts, customising where necessary to suit customer and internal business requirements </span></li><li><span style=\"font-size:12px\">Provide costing and pricing as necessary for network solutions </span></li><li><span style=\"font-size:12px\">Assist implementation and operational teams with implementation planning, deployment support, lifecycle and maintenance strategy </span></li></ul><p><span style=\"font-size:12px\">Security : </span></p><ul><li><span style=\"font-size:12px\">Define, document and enforce security policies and product/configuration standards for MS platforms and technologies (networking, OS, 3rd party software) </span></li><li><span style=\"font-size:12px\">Provide pragmatic security guidance that balances business benefit and risks </span></li><li><span style=\"font-size:12px\">Conduct risk assessments, security reviews and audits and recommend and develop risk remediation and mitigation strategies </span></li><li><span style=\"font-size:12px\">Plan, design, assist and guide implementation and operation of security projects &ndash; collaborate with MS operational teams and enable their security implementation and monitoring capabilities </span></li><li><span style=\"font-size:12px\">Provide costing and pricing for security solutions as necessary experience with and understanding of compliance requirements and iSMS, ISO 27001, SOC1,2, IRAP</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What does a successful candidate look like ?</h2>&#13;</div><div><p>&nbsp;</p><ul><li><span style=\"font-size:12px\">Must have architecture, design and deployment experience with multi-vendor network hardware and software (few of the following brands: Cisco, Juniper, Arista, Mellanox, Fortinet, Palo Alto, F5)</span></li><li><span style=\"font-size:12px\">5+ years of experience as a Network Architect, prior to that/combined with 5+ years of network engineering and customer support experience</span></li><li><span style=\"font-size:12px\">Strong expertise in the creation of network architecture, strategy, blueprints, and roadmaps</span></li><li><span style=\"font-size:12px\">Strong expertise in network design and implementation, troubleshooting, hardware configuration and performance tuning</span></li><li><span style=\"font-size:12px\">Data centre and disaster recovery experience</span></li><li><span style=\"font-size:12px\">Cloud networking experience</span></li><li><span style=\"font-size:12px\">Thorough understanding of networking technologies, including administration of enterprise routers, switches, firewalls and load-balancers</span></li><li><span style=\"font-size:12px\">Expertise with various routing protocols (BGP, OSPF, EIGRP)</span></li><li><span style=\"font-size:12px\">Vendor agnostic approach and capability</span></li><li><span style=\"font-size:12px\">Vendor certified and can show a track record of personal development, as well as keeping up to date with emerging technologies and trends</span></li><li><span style=\"font-size:12px\">Tertiary qualifications in ICT, Engineering and/or equivalent experience</span></li></ul><p><span style=\"font-size:12px\">Security technical skills&nbsp;</span></p><ul><li><span style=\"font-size:12px\">Deep security knowledge of a few of the following domains (Network Security, Security operations, Application/Software/OS Security, Security Assessment and Testing, Asset Security, Identity Access)</span></li><li><span style=\"font-size:12px\">Technical experience in general Information Security practices, TCP/IP networking and routing fundamentals, Windows/Linux system administration, network troubleshooting, intrusion detection/prevention</span></li><li><span style=\"font-size:12px\">Experience with endpoint and network security solutions</span></li><li><span style=\"font-size:12px\">Expertise with network infrastructure and security technologies such as NAC, LAN, WAN, Wireless, VPN, IDS/IPS, Firewall in a data centre environment</span></li><li><span style=\"font-size:12px\">Experience working with common information security standards, such as: ISO 27001/27002, NIST, PCI DSS; understanding of , ITIL, COBIT</span></li><li><span style=\"font-size:12px\">Vendor certified and can show a track record of personal development, as well as keeping up to date with emerging technologies and trends</span></li><li><span style=\"font-size:12px\">TOGAF trained and/or certification</span></li><li><span style=\"font-size:12px\">Vendor agnostic approach and capabilities</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What do you bring to the table ? </h2>&#13;</div><div><ul><li><span style=\"font-size:12px\">Exceptional judgment, tact, and decision-making ability</span></li><li><span style=\"font-size:12px\">Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change</span></li><li><span style=\"font-size:12px\">Consultative approach to determining client requirements along with a collaborative approach to developing and deploying the solution</span></li><li><span style=\"font-size:12px\">Excellent verbal, written and presentation communication skills</span></li><li><span style=\"font-size:12px\">Demonstrable ability to team well with others to facilitate and enhance the understanding</span></li><li><span style=\"font-size:12px\">compliance to security and network policies</span></li><li><span style=\"font-size:12px\">Demonstrable ability to incrementally advance required objectives by brokering consensus and mediating compromise among stakeholders with conflicting needs and expectationsion</span></li></ul></div></div></div><p><br />Our Diversity Commitment &nbsp;<br />We are an equal opportunity employer committed to create a diverse, inclusive and belonged workforce. We welcome all applications without regard to their age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.) . We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. &nbsp;</p><p><br />Reasonable Accommodation<br />NetApp makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.</p><p><br />If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.</p><p><br />Privacy Disclosure&nbsp;</p><p>Please note that by applying to this opportunity you consent &nbsp;to the personal data you provide to us to be processed and retained by NetApp. Your details will be stored on our Internal ATS for the purpose of recruitment which may include your details being shared with the Hiring Committee.</p><p><br />Note to Agencies:<br />We&rsquo;re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you&rsquo;re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.<br />&nbsp;</p>", "t_create": 1595849584, "id": 1641302, "ats_job_id": "50801", "name": "Managed Services Network and Security Architect", "display_job_id": "50801", "business_unit": "Information Technology", "medallionProgram": null, "hot": 1, "location": "Sydney, Australia Office (SYDNEY)", "stars": 0, "department": "APAC Managed Services COGS - ANZ (1590)", "type": "ATS"}, {"locale": "en_US", "locations": ["Sydney, Australia Office (SYDNEY)"], "t_update": 1611301292, "job_description": "<p><strong>NetApp: The Cloud Storage Specialists&nbsp;</strong></p><p>According to IDC report &quot;A New NetApp Is on the Rise &quot;&nbsp;</p><p>NetApp&nbsp;is&nbsp;delivering value for enterprises undergoing digital transformation. Do you know the NEW NetApp?</p><p>&nbsp;</p><p>If you consider yourself&nbsp;curious, ambitious and want to ride the wave to disrupt the data storage management scene.</p><p>We want to speak with you.</p><p>&nbsp;</p><p><strong>You may ask &quot; What is NetApp&nbsp;culture like ? &quot;</strong><br />If you ask anyone at NetApp why they work here, the answer is inevitably the same: it&rsquo;s the people. At NetApp, we place trust, integrity, teamwork, and caring at the heart of what we do. As such, we&rsquo;ve created a culture where people feel empowered to make a difference; where we&rsquo;re passionate about innovation and collaboration; and where we take care of each other, our customers, our partners, and our communities simply because it&rsquo;s the right thing to do.<br />We are frequently placed in the Top 10 in Great Places to Work in Australia and New Zealand and we have recently been nominated as one of the Best Places to Work Globally on Glassdoor.</p><p>&nbsp;</p><p><strong>and &quot; NetApp&nbsp;Diversity Commitment ?&quot;</strong></p><p><br />We are an equal opportunity employer committed to create a diverse, inclusive and belonged workforce. We welcome all applications without regard to their age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.)</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>What do we do ? </b></h2>&#13;</div><div><p><span style=\"font-size:14px\">In the Commercial team, we are responsible for selling NetApp&#39;s Products and Professional Services to new and existing customers across mid-market segments in Melbourne.&nbsp;<br />Working in conjunction with channel partners (typically Tier 1 and 2 Managed Services and Cloud / Infrastructure providers), your focus areas will be in prospecting, developing business, responding to RFP&#39;s, generating proposals for presentation to customers, and selling Products and Services. Cross-functional teams from NetApp&#39;s Marketing, Systems Engineering and Product Development functions provide support and tools for you to leverage to attain and exceed sales performance goals.</span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>What is a day as a Sales Representative like?</b></h2>&#13;</div><div><p>&nbsp;</p><p><span style=\"font-size:14px\">You work directly with NetApp&rsquo;s partners and their customers to capture sales opportunities, and to work effectively across functions with other NetApp</span></p><p><span style=\"font-size:14px\">employees<br />Leverage existing industry contacts in the technology space in order to acquire new customers<br />Identify, source and initiate contact with new prospects through tools such as LinkedIn Sales Navigator<br />Manage the sales pipeline to quickly grow prospects into new customers<br />Further develop existing customer relationships to increase our product utilization<br />Enhance ongoing communication to maintain high customer satisfaction levels<br />Proactively identify and address support issues in a timely manner<br />Responsible for the creation, implementation and execution of sales plans<br />Regular forecasting and reporting of revenue<br />Maintain and demonstrate both a commercial and technical understanding of NetApp&rsquo;s products and services in order to appeal to a broad customer audience<br />Attend and speak at tradeshows and conferences<br />Manage RFP responses<br />Provide, or facilitate training opportunities for your accounts<br />Identify NetApp customer references that can be utilised when reference selling</span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'><b>What should you bring to the table?</b></h2>&#13;</div><div><p><br /><span style=\"font-size:14px\">Strong verbal and written communications skills, including presentation skills<br />Ability to work collaboratively with employees within department and across functions<br />Aptitude for understanding how technology products and solutions solve business problems<br />Ability to convey information clearly and provide analysis as needed to help customer make buying decisions<br />Experience in a mid-market or channel space with strong understanding of its&rsquo; sales cycle, volume and pace of change<br />Minimum 3-5 years of proven field sales experience in the technology sector<br />Conversant in the areas of Data Centre and Infrastructure, coupled with either Cloud, DevOps or Software knowledge and experience is ideal Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp is a plus<br />You will utilise your excellent relationship building, negotiating, and strong technical skills to be successful in this role.<br />A Bachelor of Arts or Sciences Degree in Electrical Engineer or Computer Science; or related field is required.<br />A Graduate Degree is desired</span></p></div></div></div><p><span style=\"font-size:12px\">If you are inspired, take action now !</span></p><p><span style=\"font-size:12px\">You can apply directly to the relevant job postings in Linkedin or our career page.</span></p><p>&nbsp;</p><p><span style=\"font-size:12px\">Privacy Disclosure</span></p><p><span style=\"font-size:12px\">Please note that by applying to this opportunity you concern to the personal data you provide to us to be processed and retained by NetApp . Your details will be stored on our Internal ATS for the purpose of recruitment which may include your details being shared with the Hiring Committee</span></p><p>&nbsp;</p>", "t_create": 1611193372, "id": 3311647, "ats_job_id": "64641", "name": "Sales Representative", "display_job_id": "64641", "business_unit": "Information Technology", "medallionProgram": null, "hot": 1, "location": "Sydney, Australia Office (SYDNEY)", "stars": 0, "department": "ANZ Commercial Sales Sydney (2640)", "type": "ATS"}, {"locale": "en_US", "locations": ["Brisbane, Australia Office (BRISBANE)", "Canberra, Australia Office (CANBERRA)", "Melbourne, Australia Office (MELBOURNE)", "Perth, Australia Office (PERTH)", "Sydney, Australia Office (SYDNEY)"], "t_update": 1612235744, "job_description": "<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\"><strong><span style=\"border:none windowtext 1.0pt; padding:0cm\">Who is NetApp?</span></strong></span></span></span></span></span></span></p><p><br /><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">NetApp, Inc. is the Data Authority in a Hybrid Cloud World. We are a hybrid cloud data services company, headquartered in California and ranked in the Fortune 500 since 2012. NetApp offers hybrid cloud data services that simplify management of applications and data, across cloud and on-premise environments to accelerate digital transformation.</span></span></span></span></span></span></p><p>&nbsp;</p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\"><strong><span style=\"border:none windowtext 1.0pt; padding:0cm\">What is our culture like?&nbsp;</span></strong></span></span></span></span></span></span></p><p><br /><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">If you ask anyone at NetApp why they work here, the answer is inevitably the same: it&rsquo;s the people. At NetApp, we place trust, integrity, teamwork, and caring at the heart of what we do. As such, we&rsquo;ve created a culture where people feel empowered to make a difference; where we&rsquo;re passionate about innovation and collaboration; and where we take care of each other, our customers, our partners, and our communities simply because it&rsquo;s the right thing to do.</span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">&nbsp;</span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">We are frequently placed in the Top 10 in Great Places to Work in Australia and New Zealand and we have recently been nominated as one of the Best Places to Work Globally on Glassdoor.<strong>&nbsp;</strong></span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\"><strong>&nbsp;</strong></span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\"><strong><span style=\"border:none windowtext 1.0pt; padding:0cm\">Our Diversity Commitment &nbsp;</span></strong></span></span></span></span></span></span></p><p><br /><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">We are an equal opportunity employer committed to create a diverse, inclusive and belonged workforce. We welcome all applications without regard to their age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.) . We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly and with dignity. &nbsp;</span></span></span></span></span></span></p><p><br /><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\"><strong><span style=\"border:none windowtext 1.0pt; padding:0cm\">Reasonable Accommodation</span></strong></span></span></span></span></span></span></p><p>&nbsp;</p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">NetApp makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.</span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">&nbsp;</span></span></span></span></span></span></p><p><span style=\"font-size:11pt\"><span style=\"background:white\"><span><span style=\"vertical-align:baseline\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email&nbsp;<u>accessibility@netapp.com</u>. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.</span></span></span></span></span></span></p><p>&nbsp;</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p><span style=\"font-size:14px\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">NetApp have made a &lsquo;big bet&rsquo; on providing data management solutions through public cloud providers. Our growing public cloud services team is looking to bring in a talented technical individual who is motivated to make a difference to our company&rsquo;s success with public cloud providers, with a particular focus on AWS in this case. </span></span></span></p><p><span style=\"font-size:14px\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">This next hire will be based in Australia and operate in a presales capacity, working to identify candidate workloads, architect appropriate solutions, design and run proof-of-concepts and onboard customers into active consumption. Much of the customer engagement will be done hand-in-hand with AWS and NetApp teams, where we are providing the technical expertise on cloud services (both storage and software) offered by NetApp through AWS. There is also an evangelism side of the role; we need someone keen to spread the word within AWS, NetApp, and within the potential customer base, about how our technology enables innovation in AWS. The geography for the role will be across Asia-Pacific, though much of the effort will be focused in Australia / New Zealand.</span></span></span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Who are we ? </h2>&#13;</div><div><p><span style=\"font-size:12pt\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\" style=\"font-size:11.0pt\">We are the field team for NetApp&rsquo;s Public Cloud Services business unit. There are 90 (at last count) of us globally in technical roles, charged with incubating the 13 cloud and software services in our portfolio and exceeding our sales goals. It is a dynamic and rapidly growing area for NetApp, and we pride ourselves on winning new business through an agile and adaptable business model, and developing ourselves personally and professionally in the process.</span></span></span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What is a day as a Cloud Solution Architect like ? </h2>&#13;</div><div><p><span style=\"font-size:14px\">Sales:</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Qualifying customer needs, and the fit of the solutions NetApp offers in AWS</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Designing solution may include one or more of software, cloud subscriptions and professional services; running technical workshops to demonstrate those solutions</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Designing and running proof-of-concepts to illustrate the fit of solutions within the customer&#39;s environment</span></p><p><span style=\"font-size:14px\">Evangelism:</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Presenting at customer and partner executive briefings, AWS and NetApp sales meetings, etc.</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Enabling the AWS cloud architect community on the value NetApp solutions bring to their customers</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Participating in / hosting industry meet-ups and user groups</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Publishing reference architectures, significant wins, etc, internally and / or externally</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Improvement / learning time: &bull; Staying abreast of the latest developments in public cloud services</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Acquiring / maintaining technical expertise</span></p><p style=\"margin-left:40px\"><span style=\"font-size:14px\">&bull; Developing or enhancing processes and techniques employed by our sales and technical teams</span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>What can you bring to the table ?</h2>&#13;</div><div><ul><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Excellent verbal and written communication skills</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Self-drive, or initiative, or however you want to put it. You will not be closely supervised, so we need someone who will go out &lsquo;get stuff done&rsquo;, without being prompted</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Ability to prioritise and address multiple projects concurrently</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Appetite to learn and try new things</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Experience running proof-of-concepts for software, hardware or cloud solutions</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Strong technical knowledge of cloud concepts (AWS Cloud Solution Architect Associate certification preferred)</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Familiarity with container orchestration and container runtime concepts and solutions</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">On-premises infrastructure and workload experience </span><span lang=\"EN-GB\">are a plus</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">A willingness to travel within APAC to customer locations, and occasionally further afield (assuming this pandemic thing ever ends)</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">Strong English language skills (other languages are a plus)</span></span></span></span></li><li><span style=\"font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><span lang=\"EN-GB\">University degree in a technical field (or equivalent experience) plus five plus years of experience</span></span></span></span></li></ul></div></div></div><p>If you are inspired, we would love to speak with you!</p><p>You can apply directly to the relevant job postings in Linkedin or our career page.</p><p>&nbsp;</p><p>Privacy Disclosure<br />Please note that by applying to this opportunity you concern to the personal data you provide to us to be processed and retained by NetApp . Your details will be stored on our Internal ATS for the purpose of recruitment which may include your details being shared with the Hiring Committee</p><aside>&nbsp;</aside>", "t_create": 1610020604, "id": 3000817, "ats_job_id": "63621", "name": "Cloud Solution Architect", "display_job_id": "63621", "business_unit": "Systems Engineering", "medallionProgram": null, "hot": 1, "location": "Brisbane, Australia Office (BRISBANE)", "stars": 0, "department": "CVO SE (2220)", "type": "ATS"}, {"locale": "en_US", "locations": ["Boulder, CO Office (BOULDER)", "Boulder, CO, USA"], "t_update": 1614120768, "job_description": "<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'>Job Summary&#13;</div><div><p dir=\"ltr\">NetApp is looking for an experienced Software Engineer in Test who is passionate about testing and testability and uses that knowledge to develop innovative automated testing solutions for our state&shy; of&shy; the &shy;art storage solution. This is a high &shy;visibility role that will impact the fundamental functionality and performance of our cloud storage and HCI products. More specific responsibilities include:</p><ul><li dir=\"ltr\"><p dir=\"ltr\">Drive test efforts from planning and development to execution and delivery.</p></li><li dir=\"ltr\"><p dir=\"ltr\">Participate in developing effective test strategies.</p></li><li dir=\"ltr\"><p dir=\"ltr\">Design and develop reliable, scalable and maintainable test automation using Python to validate complex storage features</p></li><li dir=\"ltr\"><p dir=\"ltr\">Communicate and collaborate with the engineering teams to develop automation processes and plans</p></li><li dir=\"ltr\"><p dir=\"ltr\">Diagnose, debug and perform root&shy; cause analysis of issues and defects</p></li><li dir=\"ltr\"><p dir=\"ltr\">Work within agile scrum teams operating in the Scaled Agile (SAFe) framework</p></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'>Job Requirements&#13;</div><div><ul><li dir=\"ltr\"><p dir=\"ltr\">The candidate should be self&shy; driven, with a strong quality and development background and familiarity with test automation.</p></li><li dir=\"ltr\"><p dir=\"ltr\">Experience writing and executing complex functional and system level test plans, test cases and test reports.</p></li></ul><ul><li dir=\"ltr\"><p dir=\"ltr\">Experience developing complex test automation, scripts and/or automation frameworks</p></li><li dir=\"ltr\"><p dir=\"ltr\">Experience with Linux is a must, any other OS is a plus</p></li></ul><ul><li dir=\"ltr\"><p dir=\"ltr\">Track record of being a key contributor in successful projects</p></li></ul><p>&nbsp;</p><p style=\"margin-left: 40px;\"><b id=\"docs-internal-guid-8a4328d0-ef6b-5163-c900-2c9b2b4126c2\">Bonus</b></p><ul><li dir=\"ltr\"><p dir=\"ltr\">Storage systems experience</p></li><li dir=\"ltr\"><p dir=\"ltr\">Software development experience with Python</p></li><li dir=\"ltr\"><p dir=\"ltr\">Agile/Scrum/SAFe knowledge and experience</p></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'>Education&#13;</div><div><p>Typically requires a minimum of 8 years of related experience with a Bachelor&rsquo;s degree; or 6 years and a Master&rsquo;s degree; or a PhD with 3 years experience; or equivalent experience.</p></div></div></div><p><strong>Colorado Residents Only:&nbsp;</strong>If the Company determines this role will be performed in Colorado, compensation in Colorado start from 146,340 USD per year. Actual compensation will be dependent on location, qualifications, experience and other factors, consistent with applicable law.</p>", "t_create": 1601501518, "id": 1841070, "ats_job_id": "54401", "name": "Senior Software Engineer in Test", "display_job_id": "54401", "business_unit": "Engineering", "medallionProgram": null, "hot": 1, "location": "Boulder, CO Office (BOULDER)", "stars": 0, "department": "SolidFire R&D Element (6365)", "type": "ATS"}, {"locale": "en_US", "locations": ["Atlanta, GA Office (ATLANTA)", "Austin, TX - Field Office (AUSTIN)", "Charlotte, NC (CHARLOTTEPOST)", "Columbus, OH Office (COLUMBUS)", "Dallas, TX Office (DALLAS)", "Draper, UT Office (DRAPER)", "Greenwood Village, CO Office (GREENWOOD)", "Home - United States National (HOMEUSN)", "Little Rock, AR (LITTLEROCK)", "Miami, FL (MIAMI)", "Philadelphia, PA (PHILADELPH)", "Pittsburgh, PA Office (PITTSBURGH)", "Pittsford, NY Office (PITTSFORD)", "RTP, North Carolina Office (NOCAROLINA)", "Scottsdale, AZ Office (SCOTTSDALE)", "St. Louis, MO (STLOUIS)", "Tampa, FL (TAMPA)", "Tempe, AZ (TEMPE)", "Wichita Kansas Offce (WICHITA)"], "t_update": 1614895581, "job_description": "<p><strong>About NetApp</strong></p><p>We\u2019re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can\u2019t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it\u2019s in our DNA. We push limits and reward great ideas. What is your great idea?</p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>As a Professional Services Consultant, you will provide pre- and post-sales services and support for NetApp customers. Professional Services Consultants team with NetApp Enterprise Infrastructure Architects, account teams, partner teams, and customers to understand customer requirements, scope appropriate services that drive toward business outcomes, and deliver service projects. Service projects include various aspects of project planning, customer data acquisition and analysis, project management, requirements analysis, architecture/design, optimization, and support of on-going consulting processes.</p><p>&nbsp;</p><p>NetApp will continue to evolve toward higher value-added solutions and Professional Services Consultants are integral to the success of these solutions. Solutions influenced by customer data and that bridge the gap between business requirements and technology implementations tend to be more successful. Examples include complex storage and virtual compute architectures to support mission critical applications such as database (MSSQL and Oracle), email systems (MS Exchange), and SAP. Solutions also include data protection and business continuity architectures, archive, backup and restore, disaster recovery, storage consolidation, storage performance, virtual compute, etc.</p><p>&nbsp;</p><p>Essential Functions:<br />In this role you will collaborate with Professional Services and NetApp Partner teams to share best practices in order to assist NetApp customers with advanced consulting services that may include the following:<br />&bull;&nbsp;&nbsp; &nbsp;Project planning for tasks of moderate to high complexity.<br />&bull;&nbsp;&nbsp; &nbsp;Installation and configuration of NetApp Data Fabric solutions, including on-premises and public cloud-based hardware and software products.<br />&bull;&nbsp;&nbsp; &nbsp;Implementation of backup and restore, disaster recovery, storage consolidation, data protection, storage performance, virtual compute performance, etc.<br />&bull;&nbsp;&nbsp; &nbsp;Optimization recommendations including upgrades, performance monitoring and system audit tasks.<br />&bull;&nbsp;&nbsp; &nbsp;Communication with clients and management.</p><p>It will be critical that you understand the customers&rsquo; technical environment in order to be able to deliver effective solutions. Typical customer technical environments include:<br />&bull;&nbsp;&nbsp; &nbsp;Operating Systems: Unix and Windows systems administration functions including domain structures, file systems, disk partitions, mounts, quotas, and general security.&nbsp;<br />&bull;&nbsp;&nbsp; &nbsp;Networking: Local area network technology, specifically Ethernet, IP, DNS and NIS associated daemons. &nbsp;Network architectures include: hubs, repeaters, bridges, routers, and switches.<br />&bull;&nbsp;&nbsp; &nbsp;Storage: &nbsp;SAN and NAS storage communications including caching, replication, and &nbsp;streaming technologies.<br />&bull;&nbsp;&nbsp; &nbsp;Virtual Compute: VMware, Hyper-V, Citrix, and Open Source hypervisors. Discrete, converged, and hyper-converged hardware architectures.<br />&bull;&nbsp;&nbsp; &nbsp;NetApp Data Fabric: working knowledge of the solutions portfolio</p><p>You have the opportunity to contribute positively to specific projects as part of the project planning, project management, requirements analysis, architecture/design, implementation, optimization, and other advanced consulting support processes.<br />&nbsp;</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><ul><li><p>Must have direct experience in several of the following areas:<br />o&nbsp;&nbsp; &nbsp;Windows: good knowledge of NT, Win2K, Win2K3. Understand share and NTFS security concepts.<br />o&nbsp;&nbsp; &nbsp;Unix: good knowledge of Berkeley, Linux, and/or System V Unix system administration concepts including disk and network administration, NFS and NIS/NIS+ administration&nbsp;<br />o&nbsp;&nbsp; &nbsp;Networking: knowledge of Ethernet, IP, DNS and NIS associated daemons. Knowledge of network architectures including hubs, repeaters, bridges, routers, and switches.<br />o&nbsp;&nbsp; &nbsp;Storage: knowledge of storage administration and the concepts of file systems, disk partitions, mounts, quotas, mirroring and sizing.&nbsp;<br />o&nbsp;&nbsp; &nbsp;Good knowledge of NAS, DAS, SAN (fabric attached architectures).<br />o&nbsp;&nbsp; &nbsp;Experience with Data ONTAP fundamentals, Data Fabric solutions.<br />o&nbsp;&nbsp; &nbsp;Public Cloud, Hybrid Cloud, Private Cloud software and hardware, and subscription services. Containerization (Kubernetes), software provisioning, configuration management, and application-deployment toolsets (Ansible) enabling infrastructure as code</p></li><li><p>Strong verbal and written communications skills are essential and are utilized in communicating with team members, systems administrators and managers.</p></li><li><p>Ability to work collaboratively with other engineers, enterprise architects, and managers in a team environment to share best practices and meet aggressive goals, and meet high quality standards.</p></li><li><p>Ability to work well with customers&rsquo; technical representatives under a variety of circumstances to best understand and meet customer expectations.</p></li><li><p>Up to 50% travel required, as well as off hours work (nights and weekends) when necessary.<br />&nbsp;</p><p>Responsibility and Interaction:</p><p><br />o&nbsp;&nbsp; &nbsp;The tasks this individual is responsible for are often non-routine and unstructured, requiring creative solutions.<br />o&nbsp;&nbsp; &nbsp;This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.</p><p><br />o&nbsp;&nbsp; &nbsp;This individual interacts primarily with staff to vice president level employees within the function, and the technical team within NetApp and at customer sites on assigned projects. At customer sites may work with system administrators and technical managers.<br />o&nbsp;&nbsp; &nbsp;Limited management direction is provided to employee on new projects or assignments as well as review of activities and priorities.<br />o&nbsp;&nbsp; &nbsp;The ideal candidate will be a proactive contributor and subject matter expert on team projects.<br />o&nbsp;&nbsp; &nbsp;To be successful, this individual must demonstrate favorable results through coaching and influencing others.<br />&nbsp;</p></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Education</h2>&#13;</div><div><p>&bull;&nbsp;&nbsp; &nbsp;Bachelor&#39;s Degree and 5-8 years of relevant experience; or Master&rsquo;s Degree and 3-5 years of experience; or equivalent combination of applicable professional education/training/certifications (NetApp Certs, MCP, etc.)&nbsp;and relevant years of professional experience required.<br />&bull;&nbsp;&nbsp; &nbsp;NetApp Certification is a plus.<br />&bull;&nbsp;&nbsp; &nbsp;MCP and other Microsoft Certifications are a plus.<br />&bull;&nbsp;&nbsp; &nbsp;Demonstrated ability to have completed multiple, moderately complex technical tasks.&nbsp;</p></div></div></div><p><strong>Why NetApp?</strong></p><p>In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world&rsquo;s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.&nbsp;<br />&nbsp;<br />We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. &nbsp;We provide comprehensive medical, dental, wellness, and vision plans for you and your family. &nbsp;We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. &nbsp;<br />&nbsp;<br />If you run toward knowledge and problem-solving, join us.</p><p>&nbsp;</p><p><span style=\"font-size:8.0px\"><strong>Colorado Residents Only: </strong>If the Company determines this role will be performed in Colorado, the starting salary for this position is&nbsp; approximately $96,500. This role could be eligible for comprehensive benefits including: Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), Company bonus, and Employee stock purchase plan. Final compensation will be dependent on various factors such as location, qualifications, certifications, relevant work experience and other factors, consistent with applicable law.</span></p>", "t_create": 1612879057, "id": 7123846, "ats_job_id": "67361", "name": "Professional Services Consultant", "display_job_id": "67361", "business_unit": "Professional Services", "medallionProgram": null, "hot": 0, "location": "Atlanta, GA Office (ATLANTA)", "stars": 0, "department": "Service Design (2249)", "type": "ATS"}, {"locale": "en_US", "locations": ["Amsterdam EMEA HQ (NETHERLANDS)"], "t_update": 1614884989, "job_description": "<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><ul><li>Good written and verbal communication skills.</li><li>Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations.</li><li>Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.</li><li>Ability to follow standard engineering principles and practices.</li><li>Creative approach to problem solving.</li><li>Basic understanding of the following protocols and applications:</li><li>Experience with storage systems. including RAID, NAS and SAN.&nbsp;</li><li>TCP/IP based networking.</li><li>Proficient in log based analysis.</li><li>Existing knowledge of ONTAP, ONTAP Select or Cloud Volume ONTAP is desirable.</li><li>Knowledge of cloud solutions in AWS, Azure or Google Cloud is desirable.</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Responsibility & Interaction</h2>&#13;</div><div><p><strong>Responsibility</strong></p><ul><li>The types of tasks this individual is responsible for are a mix of structured and unstructured tasks.</li><li>This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.</li></ul><p>&nbsp;</p><p><strong>Interaction</strong></p><ul><li>This individual interacts primarily with Staff to Director level employees within the function, and the technical team on assigned projects. There may be communication with employees in other functions as required.</li><li>General direction is provided on routine work, and detailed direction is provided on new projects and assignments; as well as on-going review of activities and priorities.</li><li>The ideal candidate will be an important contributor or lead on team projects.</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Education & Experience</h2>&#13;</div><div><p>Typically requires a Bachelor&rsquo;s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.</p></div></div></div>", "t_create": 1611603077, "id": 3326582, "ats_job_id": "64968", "name": "Technical Support Engineer", "display_job_id": "64968", "business_unit": "Information Technology", "medallionProgram": null, "hot": 0, "location": "Amsterdam EMEA HQ (NETHERLANDS)", "stars": 0, "department": "EMEA TSC Core (5703)", "type": "ATS"}, {"locale": "en_US", "locations": ["Amsterdam EMEA HQ (NETHERLANDS)"], "t_update": 1614884911, "job_description": "<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Summary</h2>&#13;</div><div><p>This is an advanced technical support position that acts as a last line of escalation for Technical Support Engineers working with Technical Support Engineer 2s, Technical Support Engineer 3s, Escalation Engineer 4s, Technical Support Managers, Support Account Managers, Critical Case Team, and Field organizations. Provide technical support to customers, customer support personnel, and field support staff, focused on advanced diagnosis, troubleshooting, repairing and debugging NetApp products, including hardware, software, solutions, and multi-system/multi-vendor/multi-network interoperability issues. &nbsp;To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills, and be someone who embraces challenges and enjoys mentoring Technical Support Engineer 2s and Technical Support Engineer 3s.</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Job Requirements</h2>&#13;</div><div><p><strong>PRIMARY RESPONSABILITIES:</strong></p><ul><li>Resolve Warranty, Major Account, Government, and SupportEdge Premium and Standard customer problems via the telephone, the web or AutoSupport (ASUP).&nbsp;</li><li>Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.&nbsp;</li><li>Participate actively to Swarming best practices.</li><li>Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them quickly facilitate solutions for customers. &nbsp;</li><li>Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.&nbsp;</li><li>Create new and update existing knowledge base articles to share information for reuse throughout the Technical Support Center.</li><li>Begin to focus on an area of technical specialization and attend classes, complete lab projects, read and work with other Technical Support Engineers on cases that will help cultivate that expertise</li><li>Mentor new joiners.</li></ul><p>&nbsp;</p><p><strong>LEADERSHIP/ SUPERVISION</strong></p><ul><li>Reports to a Manager.</li><li>Assignments are task oriented with little or no instruction given. &nbsp;</li><li>Follows outlined procedures.</li></ul><p>&nbsp;<br /><strong>COMMUNICATION:&nbsp;</strong></p><ul><li>Exemplary written and verbal communication skills. &nbsp;</li><li>Exemplary interpersonal communication and customer service skills to work successfully with customers in high stress and/or ambiguous situations.&nbsp;</li><li>This individual must work effectively and closely with other Technical Support Engineers, Escalation Engineers, Critical Case Team, Support Account Management Team, Field Support Team, Customers, management, and other internal stakeholders. &nbsp;&nbsp;</li></ul><p>&nbsp;<br /><strong>TECHNICAL COMPETENCE:&nbsp;</strong></p><p>&nbsp;</p><ul><li>In depth knowledge of Networking, CIFS and NFS Architecture and Troubleshooting&nbsp;</li></ul><p>&nbsp;</p><ul><li>Solid understanding of the following protocols and applications and troubleshooting thereof:&nbsp;<ul><li>Storage concepts and infrastructure</li><li>Storage System operating systems such as Data ONTAP</li><li>Networking concepts</li><li>Storage related response times, network induced latencies</li><li>WAFL&nbsp;</li></ul></li></ul><p>&nbsp;</p><ul><li>Basic understanding of &nbsp;<ul><li>Windows and Linux Operating Systems</li><li>Virtual infrastructure</li><li>Remote authentication methodology and data collection on remote systems</li></ul></li></ul><p>&nbsp;</p><ul><li>Knowledge of the following technologies will be considered an asset&nbsp;<ul><li>Experience with analyzing system performance based on tools such as &nbsp;Perfstat/PerfArchives</li><li>AFF/FAS storage systems</li><li>Cloud Service management (AWS, Azure or Google Cloud)</li><li>NetApp / industry relevant certifications (i.e. NCDA, NCSE, CCNA, RHCA, VCP, MCSA, etc)</li></ul></li></ul><p>&nbsp;</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><h2 style='font-size: 1em; margin: 0px'>Education</h2>&#13;</div><div><p>A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.</p></div></div></div>", "t_create": 1612875544, "id": 7123612, "ats_job_id": "67323", "name": "Senior Technical Support Engineer", "display_job_id": "67323", "business_unit": "Customer Support", "medallionProgram": null, "hot": 0, "location": "Amsterdam EMEA HQ (NETHERLANDS)", "stars": 0, "department": "EMEA TSC NAS (5769)", "type": "ATS"}], "facets": {"skills": {"Strategic Partner Relationship Management": 27, "Infrastructure": 8, "Google Cloud Platform": 10, "Field Sales": 27, "Technology": 27, "Amazon Web Services (AWS)": 9, "SaaS": 11, "Marketplace": 8, "Storage": 10, "GCP": 10, "Business Intelligence": 27, "Partner Sales": 27, "Architecture": 8, "Business Alliances": 27, "Linux": 9, "Cloud Provider": 27, "Security": 8, "NetApp": 27, "Microsoft Azure": 8, "Virtualization": 8}, "departments": {"Sales": 97, "Software Engineering": 52, "Systems Engineering": 43, "Information Technology": 33, "Marketing": 27, "Finance": 22, "Engineering": 22, "Customer Support": 16, "Business Operations": 14, "Internships": 13, "Professional Services": 11, "General & Administration": 8, "Manufacturing": 5, "Legal": 3, "NetApp University / Training": 3, "University": 2, "Human Resources": 2, "Hardware Engineering": 1}, "seniority": {"Mid/Senior": 197, "Entry": 138, "Director/Executive": 22, "Intern": 17}, "locations": {"Bangalore, India (BANGALORE)": 98, "RTP, North Carolina Office (NOCAROLINA)": 71, "Sunnyvale Corporate Headqtrs (SUNNYVALE)": 52, "Boulder, CO Office (BOULDER)": 37, "Vienna, VA Office (Federal) (VIENNA,VA)": 29, "Home - United States National (HOMEUSN)": 23, "Pittsburgh, PA Office (PITTSBURGH)": 20, "New York City, NY Office (NEW YORK)": 20, "Atlanta, GA Office (ATLANTA)": 19, "Dallas, TX Office (DALLAS)": 19, "Wichita Kansas Offce (WICHITA)": 19, "Home - United States Standard (HOMEUSS)": 18, "Home - United States Premium (HOMEUSP)": 18, "Waltham, MA Sales Office (WALTHAM,MA)": 18, "Miami, FL (MIAMI)": 17, "Munich, Germany Office (MUNICH)": 16, "Philadelphia, PA (PHILADELPH)": 15, "Tokyo, Japan Office (TOKYO)": 15, "Austin, TX - Field Office (AUSTIN)": 14, "Tampa, FL (TAMPA)": 13, "Amsterdam EMEA HQ (NETHERLANDS)": 13, "Baltimore, MD (BALTIMORE)": 13, "Charlotte, NC (CHARLOTTEPOST)": 12, "Bellevue, WA (BELLEVUE)": 12, "San Francisco, CA Office (SAN FRAN)": 12, "Stuttgart, Germany Office (STUTTGART)": 12, "Berlin, Germany Office (BERLIN)": 11, "San Diego, CA (SANDIEGO)": 11, "Hamburg, Germany Office (HAMBURG)": 11, "Columbus, OH Office (COLUMBUS)": 10, "Sacramento, CA (SACRAMENTO)": 10, "Dusseldorf, Germany Office (DUSSELDORF)": 10, "Rivermead, UK (RIVERMEAD)": 10, "Irvine, CA Office (IRVINE,CA)": 10, "Neu-Isenburg, Germany Office (FRANKFURT)": 10, "Paris, France Office (PARIS)": 9, "Sydney, Australia Office (SYDNEY)": 9, "Home - United States Boulder (HOMEUSB)": 8, "Southfield, MI Office (SOUTHFIELD)": 8, "Los Angeles, CA (LOSANGELES)": 8, "St. Louis, MO (STLOUIS)": 8, "Schaumburg, IL Office (SCHAUMBURG)": 8, "Greenwood Village, CO Office (GREENWOOD)": 8, "Phoenix, AZ (PHOENIX)": 8, "Singapore Office (SINGAPORE)": 8, "Edina, MN Office (EDINA)": 7, "Scottsdale, AZ Office (SCOTTSDALE)": 7, "Barcelona, Spain Office (BARCELONA)": 7, "New Orleans, LA (NEWORLEANS)": 7, "Pittsford, NY Office (PITTSFORD)": 7, "Salt Lake City, UT (SALT LAKE)": 6, "Houston, TX Office (HOUSTON)": 6, "Milan, Italy Office (MILAN)": 6, "Melbourne, Australia Office (MELBOURNE)": 6, "Minneapolis, MN Office (MINNEAPOLS)": 6, "New Delhi, India Office (NEW DELHI)": 5, "Madison, WI (MADISON)": 5, "Madrid, Spain Office (MADRID)": 5, "London City, UK Office (LONDON)": 5, "remote": 5, "Canberra, Australia Office (CANBERRA)": 4, "Hillsboro, OR Office (HILLSBORO)": 4, "Toronto, Canada Office (TORONTO)": 4, "Mt Laurel, New Jersey (MT LAUREL)": 4, "Tel Aviv, Israel Office (TELAVIV)": 3, "Little Rock, AR (LITTLEROCK)": 3, "Boulder, CO, USA": 3, "Tempe, AZ (TEMPE)": 2, "Home - India (HOMEIND)": 2, "Stuttgart, Germany": 2, "Bern, Switzerland Office (BERN)": 2, "Walldorf, Germany Office (WALDORF)": 2, "Greenqloud, Iceland Office (ICELAND)": 2, "Amsterdam, Netherlands": 2, "D\u00fcsseldorf, Germany": 2, "Draper, UT Office (DRAPER)": 2, "Home - Germany (HOMEDEU)": 2, "Brisbane, Australia Office (BRISBANE)": 2, "Bentonville, AR Office (BENTONVILL)": 2, "Greenqloud, Iceland Office (REYKJAVIK)": 2, "Mumbai, India Office (MUMBAI)": 2, "Berlin, Germany": 2, "Washington D.C. Metro Area": 2, "Z\u00fcrich, Switzerland": 2, "Stockholm, Sweden Office (STOCKHOLM)": 2, "Munich, Germany": 2, "Hamburg, Germany": 2, "Home - Australia (HOMEAUS)": 1, "Chennai, Tamil Nadu, In": 1, "Chennai, India (CHENNAI)": 1, "Bangkok, Thailand Office (BANGKOK)": 1, "Baltimore, Maryland Area": 1, "Florida, USA": 1, "Austin, TX, USA": 1, "Delhi, India": 1, "Chicago, IL, USA": 1, "Frankfurt, Germany": 1, "Gothenburg, Sweden": 1, "Amsterdam Area, Netherlands": 1, "Bengaluru, Karnataka, India": 1}}, "enableTargetedResume": 0, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "hideDepartment": null}
h2.abt_class {font-size: 26px!important;}.apply-form .col-md-offset-2 {margin-left: 8% !important;margin-right: 8% !important;}.apply-item-instruction{width: 90% !important; text-align:justify !important;}.apply-item .ef-dropdown{width: 100%;}.form-control, .single-line {width: 100%;} .apply-form .action-row{width: 100%;}.apply-form .additional-question, .apply-form-etx .additional-question {padding-left: 0px !important;} .join-tn-link { font-size: 18px !important; font-weight: 300; float: right; position: relative; color: #000!important; } .refer .candidate-login-button { visibility: hidden !important; display:none !important; } a.candidate-login-button.pull-right {line-height: 0;font-size: 0;color: transparent;} a.candidate-login-button.pull-right:after {content: 'View Profile';font-size: 16px;color: #3ABA8E;} a.candidate-login-button {padding:15px !important;cursor:pointer} a.candidate-login-button:hover {color: #343c4c;}